Thank you for visiting and shopping at Alaroo Clothes! We are committed to delivering your orders as quickly and securely as possible. Below are the terms and conditions that constitute our Shipping Policy.
1. Order Processing Time
All orders are processed within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email.
- You will receive another notification when your order has shipped, which will include your tracking number.
- Please note that processing times may take slightly longer during peak holiday seasons or promotional events.
2. Shipping Methods, Carriers & Delivery Time
We partner with reliable global and domestic couriers—including USPS, UPS, and DHL—to ensure your package arrives safely. We offer both Standard and Express shipping options to fit your needs:
| Shipping Method | Estimated Delivery Time | Carriers Used |
|---|---|---|
| Standard Shipping | 7–15 business days | USPS, UPS, Local Postal Services |
| Express Shipping | 5–10 business days | DHL, UPS Express |
> Note on Total Delivery Time: Total Delivery Time = Processing Time (1–3 days) + Shipping Time (Standard or Express).
3. Shipping Rates
- Free for all orders.
4. Shipment Tracking
Once your order has shipped, you will receive a shipment confirmation email containing your tracking number(s). The tracking information is usually active and updated within 24 to 48 hours.
You can track your package directly through the carrier’s website (USPS, UPS, or DHL) or on our website’s tracking page.
5. Customs, Duties, and Taxes
Alaroo Clothes is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
6. Incorrect Address & Lost Packages
- Incorrect Address: Please double-check your shipping address during checkout. Alaroo Clothes is not responsible for orders that are undeliverable due to an incorrect or incomplete address provided by the customer.
- Lost Packages: If your tracking information states that your package was delivered but you have not received it, please contact the respective carrier (USPS, UPS, or DHL) directly to open a claim, or reach out to our support team for assistance.
7. Contact Information
If you have any questions or experience delays with your shipment, please feel free to contact us:
- By Email:[email protected]